2010 WCO IT Conference & Exhibition: Fusing Data to Transform Business Processes

Venue The Burlington Hotel, Dublin, Ireland – April 28-30 2010.

The 2010 WCO IT Conference and Exhibition, organized by the World Customs Organization (WCO) in cooperation with Ireland’s Office of the Revenue Commissioners will bring together Customs authorities, the IT sector, the broader business community, representatives from other border regulatory agencies, and others involved in the international trade.

ICS will be participating in this event as a Sponsor cum Exhibitor. We are pleased to invite you to our booth (D22) as well as to ICS’ company breakout session in the Pembroke Room (Room B) from 15.00-15.15 hrs on Thursday, 29th April 2010.

During this event, ICS will be showcasing some of the latest features of our flagship product MicroClear, including the new Investigative Intelligence module.

2009 Date: 22-24 April, 2009.

Venue: Marrakesh, Morocco.

Active participation in 2009 WCO IT Conference & Exhibition

Inspection & Control Services (ICS) participated in the recent WCO IT Conference & Exhibition [Marrakesh, 22-24 April 2009] to showcase MicroClear, a proprietary and internally developed and enhanced world-class supply chain, customs, e-commerce and decision support solution. This event was attended by more than 600 delegates representing 121 countries. The key objective of the three-day conference was to provide a platform for exchanging views on the vital role that technology can play in linking all parties operating at the border in the most effective manner. The topic for this year’s conference was “Single Window: Delivering Business Advantages".

The exhibition that was organized alongside the conference provided IT companies with the opportunity to showcase brand new products and emerging technologies that have been designed specifically for the global Customs and trade market. ICS was one of the Gold sponsors for the event. Mr. Ismail Abed, Chief Information Officer, presented the wide range of features and benefits of MicroClear solution, including the Single Window Capability. ICS team also demonstrated the MicroClear product to interested parties. MicroClear® was featured at every WCO IT Conference & Exhibition organized in the past eight years.

2008 April 28, 2008

MicroClear® featured at WCO 2008 IT Conference & Exhibition in Seoul, Republic of Korea

Inspection & Control Services (ICS) participated in the recent WCO IT Conference & Exhibition held in Seoul, Republic of Korea from 23rd to 25th April 2008. The topic for conference this year was "Integrated Border Management - Is IT Essential?". The 3-day event included presentations and discussions to explore the role of information technology in managing security at the border. Approximately 400 delegates from several Customs Administrations, the ICT sector, governmental & trade organisations and representatives from border regulatory agencies took part in this conference. ICS was one of the Platinum sponsors for the event showcasing the capabilities of our flagship product MicroClear®. This conference provided ICS an opportunity to meet a variety of potential customers and associates, identify IT opportunities in the Customs environment and give complete demo of our system to interested parties. MicroClear® was featured at the WCO IT Conference & Exhibition for the past six years consecutively- WCO 2002 IT Symposium in Brussels, Belgium, WCO 2003 IT Conference in the Republic of South Africa, WCO 2004 IT Conference in Malaysia, WCO 2005 IT Conference in Turkey, WCO 2006 IT Conference in India and WCO 2007 IT Conference & Exhibition in Mexico.

2007 May 1, 2007

Agility Opens San Diego Office to Serve US/Mexico Customers’ Logistics Needs

SANTA ANA, Calif., May 1, 2007 – Agility, a global, US$4.5 billion logistics provider, has opened a new office in San Diego with operations beginning May 1.

The new facility is within a few miles of the US/Mexico border and will manage customer freight needs in the San Diego area and between the two countries, according to Paul J. Van Ness, Branch Director of the new facility and the company’s Los Angeles operation. The company’s Americas headquarters are based in Santa Ana, Calif.

The new San Diego branch will have warehouse facilities, operational and sales staff, and will handle Air, Ocean, and Road freight forwarding and logistics, customs clearance, and other customer needs in the market.“Our intent is to service the San Diego County market and clients in Northern Mexico, immediately south of the US border to Ensenada,” said Van Ness in opening the facility.“This branch will ensure our ability to meet client needs for cargo handling with flexibility and control, while at the same time eliminating costs and reducing transit times to and from Mexico and/or Los Angeles.

The new station is located at 1425 Corporate Center Drive, No.100, San Diego, CA 92154. The telephone number is (619) 661-6456.

About Agility - A New Logistics Leader

Agility is a global provider of integrated supply chain solutions with more than 20,000 employees, 450 offices in 100 countries around the world and over $4.5 billion in annual revenue. A publicly traded company, we offer our customers truly personalized service and flexible solutions tailored to meet their individual business needs, supported by a comprehensive network of warehousing facilities, transportation and freight management services.

Agility in San Diego

Our customers span a range of industries from technology and retail to consumer products and oil and gas. In addition, Agility has three specialized business units: Defense & Government Services, Project Logistics, and Fairs & Events Logistics, each with dedicated teams to meet the complex customer requirements in these markets.

For more information about Agility, please visit www.agilitylogistics.com April 27, 2007

MicroClear® featured at WCO 2007 IT Conference in Mexico

Inspections & Control Services (ICS) participated in the recent WCO IT Conference & Exhibition held in Veracruz, Mexico from 25th to 27th April 2007. This event offered a unique opportunity for Customs officials, business representatives, government delegates and industry experts to provide insights into the latest developments in Customs and the business world. The topic for conference this year was "From the Old World to the New - IT Facilitates Transition?" Approximately 300 delegates from several Customs Administrations worldwide took part in this conference.

ICS, being a leading provider of world class Customs IT solutions, was one of the Platinum sponsors for the event showcasing our flagship product MicroClearÒ.

MicroClear® was featured at the WCO IT Conference & Exhibition for the past five years consecutively- WCO 2002 IT Symposium in Brussels, Belgium, WCO 2003 IT Conference in the Republic of South Africa, WCO 2004 IT Conference in Malaysia, WCO 2005 IT Conference in Turkey and WCO 2006 IT Conference in India.

2004 April 24, 2004

Tristar wins BP International Marine HSE Contractor Award - 2003

TRISTAR TRANSPORT a leading Bulk Liquid Road Transport company in the Middle East; has been declared the winner of the BP International Marine best Truck Contractor MAM (Mediterranean-Africa-Middle East) Asset Award for the year 2003.

This achievement is not only as a result of the company's environmental, health and safety performance but also a testimony and dedication to Health, Safety, Environment and Quality (HSEQ) issues, which are on par with International best practices.

“Everyday we live by the spirit of continuous improvement" said Tristar’s Chief Executive, Eugene Mayne upon announcing the award. “This achievement is not only as a result of the company's environmental, health and safety performance but also a testimony of Tristar’s commitment and dedication to Health, Safety, Environment and Quality (HSEQ) issues, which are on par with International best practices..” he added.

Operating to the highest industry standards, Tristar continually implements and improves best practices pertaining to the health and safety of customers, contractors and employees, also ensuring that the operations meet with all relevant legal and regulatory requirements. This is further substantiated by its total quality programme, health and safety initiatives and active training programmes across all staff levels.

Tristar Transport was established in 1991 and within a short span, achieved leadership in the movement of bulk and packed petroleum products by road within UAE and the GCC. The company’s core business activity is the transportation of bulk and packed petrochemical products to end-users within the UAE and the other GCC countries, on behalf of a wide range of local regional and multinational companies. April 7, 2004

PWC Logistics wins World Bank-sponsored Customs Modernization (MicroClear®) tender for the Central Board of Revenue’s (Pakistan) Customs & Revenue Modernization Program

Washington DC, March 17, 2004: Under the auspices and supervision of the World Bank, the Central Board of Revenue (CBR) of the Government of Pakistan announced the selection of MicroClear as its platform of choice for the implementation of its comprehensive customs and revenue modernization program. As part of the CBR’s ambitious modernization program, PWC Logistics will supply, configure and implement MicroClear, a web based solution that benefits public and private sector stakeholders as well as the Government of Pakistan’s international trading partners.

The contract was tendered and awarded under the supervision of the World Bank. The CBR has approximately 80 ports with millions of transactions taking place annually and a multi-billion dollar annual revenue stream from customs and related VAT assessment. The CBR will initially implement MicroClear on the basis of a Pilot program. Upon successful completion of the Pilot, MicroClear is expected to provide the basis for the CBR’s proposed customs and revenue modernization program. March 24, 2004

PWC Logistics wins 'Best 3PL in the GCC region for 2004 - 05

The Awards Committee at the Global Institute of Logistics (GIL) has designated PWC Logistics as the recipient of its 'Best 3PL in GCC Region 2004-5' accreditation. The award comes on the heels of a detailed research and selection process into leading providers of supply chain and third party logistics (3PL) services in the region.

Presenting the award at a ceremony held in Dubai, Siobhan KellyLead Analyst of GIL said: “In PWC Logistics, we have found all of the key ingredients needed to succeed as a global 3PL. The company’s massive transactional experience, gained since its inception in 1979, together with intelligent investment in supply chain execution software have seen PWC Logistics gain the necessary experience needed to step out of its own backyard. The event was attended by several of PWC's clients and representatives from the Dubai Ports Authority.

"In pursuit of regional scalability, PWC Logistics has made excellent acquisitions, created key partnership agreements, and above all, added to what was already an enviable client list in double quick time - clearly making it the market leader in the region," she stated.

The comprehensive study conducted by the research department of GIL, spread over the last year, draws on a quality-ranking system based on responses provided by concerned parties within the global logistics end-users sector.

The purpose of the study was to set forth criteria and procedures for governing material flow in the sector, to highlight the unity of different functions in supply chain, and to establish which organisations played an ability to react most quickly to the changing face of logistics and make the most significant contribution to lean manufacture.

It also investigated the role played by logistics providers in developing outbound solutions for manufacturing, the components of their supply chain that ensure the smooth flow of goods, and value-added services and customer requirements. The outcome of the study saw PWC Logistics emerge as the unequivocal choice of the Awards Committee for the title of leader in the logistics sector in the GCC region.

In response to the announcement, PWC Logistics' UAE General Manager, Mike Lee, said “This is indeed a great commendation for PWC Logistics, and demonstrates that we have achieved significant success in the region. In a short span of five years, not only have we succeeded in educating customers about the benefits of outsourcing their logistics operations to a 3PL company, but have also managed to help them improve the quality of their supply chain, thereby saving them valuable time and money.

"This accreditation recognises PWC Logistics' outstanding contribution to logistics, and in particular, its commitment to the development of comprehensive and professional supply chain solutions. We have adopted a progressive strategy to accommodate the high demand driven nature of the local economy, for which warehouse space and inventory management is necessary and PWC Logistics has proven itself to be at the forefront in the advancement of the sector," Lee added.

About GIL:

The Global Institute of Logistics is the global forum for the Third Party Logistics (3PL) industry. The forum serves its members by providing the platform for discussion and debate on the issues affecting the third party logistics industry, both regionally and globally. Membership is drawn from the world's third party logistics community and is by invitation. Participants are organisations who have met the necessary standards for membership. The Institute promotes third party logistics to end-users through its circulation of regional and global reports.

About PWC Logistics:

PWC Logistics is a wholly owned subsidiary of The Public Warehousing Company (PWC) Group. The company endeavours to facilitate trade through innovative supply chain solutions and has a policy of continuous improvement of its services to both meet customer requirements and ensure customer satisfaction. PWC has a well-established network across the GCC region and its customer-focussed team has achieved the Quality Management Standards ISO 9001: 2000, ISO14001 and OHSAS 18000 certification across all operations. Services include transportation; warehouse and fleet management; inventory replenishment and order processing, and related solutions and value added services. PWC Logistics is currently listed on the Kuwait Stock Exchange and has a shareholder base that comprises both private and public sector investors.

The Citation:

"In what can only be described as one of the world’s most progressive yet challenging markets, PWC Logistics has pursued a policy of providing first class third party logistics services since its privatisation in 1997. Clearly aware of the needs of its clients and indeed those of today’s ever-global brands to partner with 3PLs with a strong regional presence, PWC Logistics has embarked on an extensive expansion plan across the region.

Through a mixture of acquisition, joint venture and start up, the company’s policy has seen it emerge as the key name in the provision of GCC wide logistics services.

By its very nature the region is import driven and to that end PWC tailor their services to provide comprehensive warehousing and inventory management. This aspect of the company’s work is evidenced by the decision of the U.S Defence Logistics Agency to award PWC its contract for the supply of prime vendor food and non-food products to the U.S. Army, Navy, Marines and Air Force operating in the regions of Kuwait, Qatar and Iraq.

In coming to its decision to accredit PWC with its Best 3PL in the G.C.C. award the institute’s Awards Committee is recognising the outstanding contribution that the company has made to the development of logistics in the region. In its review of the research departments appraisal, the Committee were left in no doubt as to PWC’s ambition to succeed on both regional and global terms an ambition we believe that is well founded and destined to succeed.

Supported by blue chip brands (including the U.S. government) clearly aware of the company’s extensive market knowledge and its ability to interpret and respond to the most challenging environments, PWC Logistics has been instrumental in opening new markets right through out the G.C.C. region.

That’s what the 3rd party logistics sector is all about - partnering with the best, being the best and bringing the best product into new and lucrative marketplaces.” March 3, 2004

PWC Group to feature MicroClear at WCO Conference in Malaysia

MicroClear, the global customs modernization & business intelligence standard, will be featured at the “World Customs Organization IT Symposium 2004” in Kuala Lumpur, Malaysia. PWC Logistics Chairman, Mr. Tarek Sultan, will deliver the opening address following Mr. Michel Danet, the Director General of the World Customs Organization.

MicroClear is the leading customs modernization platform globally offering tremendous benefits to all concerned stakeholders including but not limited to short implementation periods, flexible configurable workflows, risk management and business intelligence capabilities, unlimited scalability, as well as tremendous value and total cost of ownership benefits. MicroClear benefits from numerous patented and patent pending technologies and business methods.

MicroClear was previously featured at the WCO’s 2002 IT Symposium in Brussels, Belgium as well as the 2003 event in the Republic of South Africa. January 27, 2004

PWC Logistics launch state of the art logistics facility in Bahrain

PWC Logistics in partnership with Jawad Business Group recently launched a state of the art warehousing & distribution facility in Bahrain. The joint venture called PWC Logistics Bahrain BSC(c) is the first of its kind Logistics, Warehousing and Supply Chain Facility in Bahrain.

The inauguration took place at the hands of Dr. Hassan Abdulla Fakhro; Minister of Industry – Kingdom of Bahrain at PWC Logistics’ facility in Mameer Industrial Area and was followed by a high profile official reception & lunch at the Ritz Carlton Hotel Manama, Bahrain.

Located at Mameer Industrial Area (an area of 19,325 sq m) on land leased from the Ministry of Industry; the facility is equipped with the latest in storage technology that will maximize space utilization and operational efficiency. It includes Very Narrow Aisle High Bay Racking System and utilizes sophisticated material handling equipment to handle goods up to 14 meters storage height. It has a total racking storage capacity of 42,000 cubic meters, with 16,700 cubic meters allocated for frozen & chilled items and 26,000 cubic meters for dry / ambient items in an air conditioned environment.

This wholly integrated Logistics and Warehouse management facility offers world class features that include:

• A one-stop Supply Chain solution

• Full control of the inventory through the Internet

• Full online real time stock visibility

• Lower costs by paying for only what is used and converting company’s fixed logistics costs    into a variable cost

• Online Delivery Instructions

• State of the art Warehouse Management System from EXE Technologies

• Online reports on stock history, balances and more

• Availability and retailers under one roof

The joint venture is a clear demonstration of the close relationship between Bahrain and Kuwait, as well as paves the way for providing seamless supply chain services in an environment where trade barriers are being eliminated.

The Jawad Business Group will be the first customer of PWC Global Logistics and will outsource its full warehousing and distribution requirements to the joint venture. In return Jawad Business Group will realize a state of the art logistics operation at a lower cost.

PWC Logistics Bahrain BSC(c) will serve the logistics needs of the local Bahraini and Eastern Saudi Province with its state of the art facilities. Through its operations in Kuwait, Bahrain, UAE and the rest of the region PWC Logistics is in a position to provide its diversifying customers, regional supply chain solutions with total visibility and control.

2003 November 18, 2003

PWC Logistics signs GCC- wide strategic partnership with Tristar Transport

UAE and Kuwait, November 2003 - PWC Logistics, a division of the Public Warehousing Company (PWC Group) has entered into an exclusive strategic partnership with Tristar Transport. The partnership which is the first of its kind in the GCC region, will enable PWC Logistics to extend its service operations to the petrochemical industry.

Mike Lee, General Manager PWC Logistics, and Eugene Mayne, Chief Executive of Tristar, expressed mutual appreciation of how the two companies would complement each other with their unique strengths and common quality business approach.

"Apart from strengthening the PWC Logistics portfolio, our partnership with Tristar will reinforce our position as the leading provider of high quality 'fluid logistics' and 'wet stock distribution' services with an excellent health and safety track record" said Mike Lee.

"PWC Logistics brings to us their vast experience in information technology, much needed technical support and expertise, and the capital investment required to develop and realise several untapped market opportunities," explained Mayne.

The PWC Logistics - Tristar alliance will also provide opportunities for maximum customer fulfillment potential, for regional companies in the construction and petrochemical industries. Mayne elaborated that these companies could now look forward to high-compliance road transport and related services, both at intra- and inter-country levels. The GCC-wide partnership comes into effect immediately.

Tristar Transport was formed in 1991, and within a short span, achieved leadership in the movement of bulk and packed petroleum products by road within UAE and the GCC. Awards and accolades won by the company include: Dubai Quality Appreciation Award – 2000; Shell Dubai Best Haulier Award – 2001, Air BP Middle East and South Asia Asset Award – 2002, Air BP Global Award for operational excellence - 2003, and ROSPA (UK) Gold Award – 2003. Tristar was also the first transport company in the ME to be certified for an Integrated Management System: ISO 9001:2000, ISO 14001:1996 and OHSAS 18001: 1999.

For further information, please contact:

Dubai

Iona Stanley,

PR Consultant: + 971 50 6954056,

istan@emirates.net.ae Kuwait

Barry Rodrigues, Corporate Communications: +965-676-5855, barry@pwclogistics.com October 28, 2003

National Aviation Services begin ground handling operations at Kuwait International Airport

National Aviation Services began its ground handling services on Monday, October 26, at Kuwait International Airport. Passengers were welcomed through Departure Terminal number 4 by NAS’s staff and top officials.

Bara’a Al-Roumi, NAS’s Managing Director said in a statement that “the company’s work has paved the way for the private sector to excel in the field of ground handling.” With NAS’s wide range of professional services and well-trained personnel, Al-Roumi expressed that the company “will aspire to reach high standards and to continue to provide clients with the best services possible.”

Along with its numerous ground-handling services, “the company has worked to provide a state-of-the-art storage area for cargo, as well as a large fleet of trucks, which are crucial assets in a country known as the portal to the Gulf region’s cargo operations,” Al-Roumi added.

National Aviation Services, which was founded this year, has prepared its departure terminal to offer the best services to first and business class passengers, Al-Roumi said, adding that a contract was signed recently with the Dutch carrier, KLM. The contract reflects the trust of airlines in NAS’s professional services. Negotiations are currently underway wit September 30, 2003

China Customs Chooses the MicroClear Customs Modernization & Decision Support Solution

PWC Logistics, a leading Supply Chain and Customs Modernization Solutions Provider, was recently awarded by China Customs, a 5 year contract for implementing various web service modules of the MicroClear Customs Modernization & Decision Support Solution.

MicroClear is an advanced customs solution that will facilitate the implementation of various multinational agreements including those associated with the WTO by China Customs.

One of the most innovative features of MicroClear emanates from various patented and patent pending innovations including those related to sophisticated decision support, risk management, and business intelligence technologies. MicroClear is capable of facilitating trade, commerce, and investment, while improving compliance and revenue collection within the customs community. The solutions’s flexibility enables it to be quickly implemented and easily customizable to the existing processes.

China Customs is one of the world's largest customs organizations with annual revenues approximately $US 30 billion and more than 400 main customs locations throughout the country.

For the second year in a row, Microclear will be featured at the annual World Customs Organization IT Symposium (Brussels 2002, Republic of South Africa 2003). September 30, 2003

PWC Logistics and SpL sign GCC-wide agreement

PWC Logistics UAE has been appointed by SpL Food Service, (a division of the Al Seer Group), to offer freight management and logistics support in the GCC region. The exclusive three-year agreement will bring in to play the ‘just-in time’ services provided by PWC Logistics, towards hotel fulfillment of housekeeping and food items.

PWC Logistics’ agreement with SpL includes procurement of specialized food items and housekeeping products for use by hotel trade; logistics services to cover freight, customs and clearance formalities; product care and preparation, and delivery. The agreement will currently serve the GCC markets of the UAE, Oman, Saudi Arabia, Kuwait, Bahrain and Qatar, and will be expanded as required. Commenting on the agreement, Jonathan Crouch, General Manager of SpL said, “We are committed to fulfilling and exceeding customer service requirements, an approach that is of vital importance in the hospitality industry. By creating a centralized order fulfillment centre, we will be able to provide real-time response to all our GCC-based customers and further, assist them in streamlining their delivery to various markets. We also expect a substantial reduction in shipment costs.”

“PWC Logistics mirrors our high standards for the best-in-class service and on time delivery and working in partnership with them will enable seamless, efficient and cost effective operations for both SpL and our customers” Crouch stated. “It is a commendable tribute to PWC Logistics that SpL has appointed us for freight management and logistics support within weeks of commencing our Dubai operations” said Mike Lee, General Manager of PWC Logistics UAE. “The just-in-time service agreement with SpL is an extension of our retail services currently on offer to the supermarket and hospitality industry sectors. With the backing of PWC Logistics’ global supply chain model and systems platform we aim to maximize SpL’s efforts in providing quality services to their customers in the region and make a significant impact in the growth of their business regionally” he added.

PWC Logistics is one of the largest and most sophisticated supply chain management companies in the region, providing solutions to a range of global companies, with an extensive, well-established network across the Middle East, a highly customer-focused team, and ISO 9001: 2000, ISO14001 and OHSAS 18000 certification across all operations. The company’s services include transportation; warehouse and fleet management; inventory replenishment & order processing, and related solutions & value added services.

Having recently started operations in Dubai, SpL offers a unique service “Total Supply Solution” for the purchase of food and other consumable products for the hotel and leisure industry. September 29, 2003

MicroClear to be featured at the World Customs Organization’s (WCO) IT Symposium 2003, Second Year in a Row

Microclear will be featured at the annual World Customs Organization IT Symposium in the Republic of South Africa 2003. PWC Logistics Chairman, Mr. Tarek Sultan, will deliver a keynote address following Mr. Michel Danet, the Director General of the World Customs Organization.

Microclear is the leading customs modernization platform globally offering tremendous benefits to all concerned stakeholders including but not limited to short implementation periods, flexible configurable workflows, risk management and business intelligence capabilities, unlimited scalability, as well as tremendous value and total cost of ownership benefits. Microclear benefits from numerous patented and patent pending technologies and business methods.

Microclear was previously featured at the WCO’s 2002 IT Symposium in Brussels, Belgium. September 10, 2003

PWC Logistics secures international IMS certification

Integrated Management Systems combines quality, environment, health and safety standards

PWC Logistics UAE (PWCL) has been awarded the highly coveted 'Integrated Management Systems' certification for the successful assimilation of their existing management systems for quality, environment soundness, health and safety standards.

Certified by Moody International, PWC joins the ranks of select companies in the region, and is the only logistics company in the Middle East to win this distinction.

The Integrated Management System (IMS) certification was officially conferred on a PWCL team spearheaded by the company’s general manager, Mike Lee, who was accompanied by Sandra Baretto, team leader-Quality Systems, Francis Fernandes, team leader-Warehouse Operations and Grenville D’Mello, team leader-Facility Services, also of PWCL

Edward Blake, Regional General Manager of international assessing firm, Moody International Certification Ltd., who presented the new credentials, congratulated the PWCL team and applauded the company's efforts towards gaining this praiseworthy accreditation. "It is a very significant milestone in their brief history, and also a shining example that they have earned this distinction within months of launching operations in the UAE. Demonstrating good management practices is of paramount importance to any company providing supply chain services, and the IMS is an excellent way to demonstrate strengths in all areas of operations.

"PWC Logistics is among the earliest companies in the region to adopt and qualify for these international standards, and it ranks high as a commendable corporate achievement," he stated. Receiving the certificate on behalf of PWC Logistics, Mike Lee attributed the win to the organisation's dedication to all four areas that were deemed as qualifiers for the accreditation: quality consciousness, environment soundness, health and safety standards.

"It speaks of our commitment that we have been able to sustain and strengthen the ISO 9001: 2000, the ISO 14001 and the OHSAS 18001 standards, which are evaluated on a regular basis," he stated. (The Integrated Management Systems certification combines all three earlier titles.)

Describing the certifying process, Edward Blake explained, "The IMS certifying process is not an overnight task, and it involves steadfast dedication from the companies qualifying for it. A thorough assessment was conducted over the last six months, to identify and assess PWCL's processes and management programmes. We will also continue to monitor and measure the effectiveness of continual improvement at the company," he added.

The official IMS certification has several highlights: Combining quality, environmental and health and safety management systems into one integrated system helps in cost and time reductions, and improve the overall effectiveness of the system. It also enhances competitiveness and differentiates a company in a highly competitive marketplace by adhering to world-class management standards.

"The IMS Certification is a declaration of our commitment to our valued customers," adds Lee. "We are the first supply chain company to achieve this new all-encompassing certification, and we are assured that our entire operation is managed towards meeting the requirements of our customers.” May 31, 2003

PWC Logistics Wins Exclusive Prime Vendor Contract



Admiral Lippert, Director, Defense Logistics Agency, with Mr. Tarek Sultan, Chairman of PWC, and Mr. Toby Switzer, General Managerof Organizational Development.

The Public Warehousing Company KSC (PWC Logistics) has been awarded an exclusive five year (2 years plus 3 years option) contract by the Defense Supply Center Philadelphia (Defense Logistics Agency) for the supply of prime vendor food and non-food products to the US Army, Navy, Marines, and Air Force operating in the regions of Kuwait, Qatar, and Iraq. Although the minimum annual value of the contract is $US 22,391,904 per year, the value of the contract is expected to substantially exceed the contractual minimums due to the fact that force levels have increased by 2000% -3000% as a result of the current military presence in the region. The execution of the contract will leverage PWC’s technology and global logistics capabilities with work being performed at various facilities in the USA, Qatar, Kuwait, Dubai, and Iraq. The Sultan Center Food Products Co. KSC is also expected to be a primary service provider through its involvement as a supplier of market ready goods and other services. May 17, 2003

PWC and MMI announce logistics agreement

Public Warehousing Company (PWC) has announced an agreement with Dubai-based Maritime and Mercantile International LLC (MMI), to acquire certain assets of MMI Logistics. This also signals the start of a strategic relationship for the two companies, whereby PWC will provide logistics services to the MMI group.

In a joint statement, Tarek Sultan, Chairman and Managing Director of the PWC Group, and Kerem Camcigil, CEO of MMI, said that the two companies could integrate perfectly, due to their common corporate cultures.

Tarek Sultan elaborated that the move was part of PWC's active strategic expansion plans in the region. "This alliance has been prompted by our desire to offer both current and prospective customers the advantages and economies of scale associated with an integrated ‘one-stop shop’ global logistics platform, with substantial resources throughout the Middle East.

"This move not merely leverages PWC's strong regional presence in logistics operations and related solutions, but provides us with the opportunity to strengthen our current client relationships and further, expand offerings to include third party customers currently using the MMI Logistics facilities at Jebel Ali. Our synergies with MMI will undoubtedly allow us to rapidly expand operations in the region," he stated.

Kerem Camcigil said that, “MMI is delighted to be working with PWC in the creation of an integrated regional logistics platform, combining the strengths of each company into a more competitive, truly regional force. While the agreement will provide enhanced regional logistics services to its client base, logistics will remain a core competency of MMI and an integral part of our service offer and management responsibility to our partners and suppliers." He added: "The agreement with PWC will allow MMI to focus more resources on developing our corporate strategy.”

MMI's customer's include Philips, Epson, Ferrero, Highland Spring, Reckitt Benckiser, Baskin Robbins, GlaxoSmithKline, Carrefour, the Hilton, Spinneys & Dubai Duty Free to name a few.

Sultan also announced the appointment of Mike Lee (former Head of MMI Logistics) as the general manager of PWC Logistics in the UAE.

Mike Lee said that he was delighted to continue as the chief point of contact for all existing MMI Logistics customers, and to take on the role of expanding the business. "PWC has made significant expansions throughout Iraq, Kuwait, Bahrain, Qatar, Oman, Saudi Arabia, Jordan, Syria, and Lebanon over the past few months, and this entry into the UAE is an important foothold for the Group in gaining market leadership in the region."

Lee also affirmed the company's intention to service all existing clients of MMI Logistics under their existing contracts and agreements, stressing that the combination provided substantial value-add to the customers of both groups, through the creation of a common logistics platform with regional synergy. According to Lee, "This is a great opportunity for our customers to expand their value propositions to existing customer, supplier, and stakeholder relationships." February 3, 2003

Public Institution for Social Security announces its stake in the Public Warehousing Company KSC

In compliance with public disclosure laws for publicly-traded companies, the Public Institution for Social Security, the $US 10 billion pension arm of the citizens of Kuwait, announced that it owns 9.33 % of the total outstanding common equity shares of the Public Warehousing Company KSC.

The Public Warehousing Company (PWC) Group was established in 1979 and provides leading edge supply chain, e-commerce, customs, price research and decision support solutions to private and public sector entities worldwide. PWC is publicly traded and is currently listed on the Kuwait Stock Exchange (KSE) with a market capitalization of around 1 Billion US Dollars.

In addition to it substantial logistics operations, PWC has a controlling interest in Inspection & Control Services Company (ICS), the world’s leading provider of destination customs and price research solutions.

Representative customers and/or partners of the PWC Group include McDonalds, Nestle, Microsoft Corporation, Oracle, HP/Compaq, Exe Technologies, The Governments of Dubai, Argentina, and the United States of America. PWC was privatised in June of 1997 and has a shareholding base comprising approximately 20,000 investors, including prominent private and public sector investors such as the National Real Estate Company (owners of the Free Trade Zone Concession) and the Public Institution for Social Security. January 14, 2003

Bolero.net (Bolero Middle East & North Africa) and Inspection & Control Services (ICS) Strike a Strategic Partnership

Through a mutually beneficial strategic partnership with Bolero.net, ICS provides its public sector customs access to a cost-free document authentication, verification, and certification service (certificate of origins, manifest information, declarations, etc.).

The partnership provides for a validated, global, cross-industry solution that allows all parties in a trade chain to interact seamlessly with each other by automating their information exchange, all within a secure environment. The objective of the partnership is to enable users to take full advantage of electronic commerce by providing a set of standard electronic documents that will facilitate interoperability amongst the members of the community.

ICS’s MicroClear system is a comprehensive and integrated customs modernization, control, and advanced decision support system that provides a rich and extensible foundation for building sophisticated customs clearance applications that integrate with existing back-end systems. Because MicroClear architecture is based on the Microsoft .NET Framework, it is easy to extend the platform by choosing from the large number of integrated third-party solutions available, or by having developers customize MicroClear tools to meet business needs.

The integration of ICS’s customs modernization solution onto a Bolero.Net platform will provide several key benefits to MicroClear users (traders, brokers, carrier agents, shipping agents, inspectors, auditors and other governmental bodies accessing the system).

Through the partnership, users of MicroClear can take full advantage of electronic data exchange through a set of simplified technology-independent electronic trade documents, founded upon a common business model. Also, small and medium size traders can benefit from services previously available to large EDI-dependent companies, at substantially lower costs. As the number of authenticated electronic transactions improves, customs processes also benefit from additional accuracy, shorter delays, and greater conformance. Furthermore, Importers/Exporters are able to send and receive authenticated and approved documents electronically without the time delays and costs associated with courier services. Furthermore, clearance times and associated demurrage charges can be reduced substantially.

The partnership also provides a secure legal foundation for online transactions as the latest encryption technology is leveraged to validate messages and a rigorous registration procedure acts as the gatekeeper for prospective members of the electronic community. The partnership improves the security of commercial dealings relative to paper-based processes as the solution is operated by S.W.I.F.T, an organization that sets the gold standard for operational integrity. Standards are vital to the exchange of information among parties. Documents and data flow seamlessly only when all parties consistently use the same terminology and framework. The fluidity of transactions, more precisely, the submittal of customs clearance documentation, thereafter results in larger revenues in terms of cost and time savings.

The main objective of the MicroClear/Bolero.net partnership is to eliminate the need for bilateral data interchange agreements that describe the structure and contents of electronic data being exchanged between two parties and to ensure the validity of these documents (for example: between a trader and the customs department). This will be achieved by providing a set of common standards that can be applied multilaterally. More precisely, MicroClear/ Bolero.net will be pioneers in getting rid of these inefficiencies by moving global customs clearance transactions onto the Internet, allowing documents and data to be exchanged online between trading communities and other external bodies/ entities that interact with customs and excise departments worldwide.

2002 December 9, 2002

PWC attains ISO 9001:2000 Certification

In keeping with a continuing focus on providing Quality service to its customers, The Public Warehousing Company (PWC) made the transition from ISO 9002:1994 to the new Quality Management Standard – ISO 9001:2000. PWC was formally presented with their certification for: “The provision of Third Party Logistics & Supply Chain Management, Overland Transport, Property Management, Property Development, Warehouse Management, Freezer & Chiller Facilities, Bonded Warehousing and Distribution, Customs Management, Modernization and Inspection.”

Lloyds Register Quality Assurance( LRQA) Lead Assessor, Mr. Sunil Sharma audited the PWC Quality System and found the company’s practices to be in compliance with the international Quality standard, which resulted in the award of ISO 9001:2000 certification.

The transition certification was achieved in a short span of time and reflects the maturity and dynamic nature of the existing Quality System as well as the professionalism and customer focus exhibited by its staff. It is recognition well deserved and PWC thanks its Staff and customers for making this possible. November 13, 2002

PWC wins Airport Ground & Cargo Handling contract at Kuwait International Airport

The Public Warehousing Company, a leading provider of supply chain and logistics services in partnership with Bahrain Airport Services (BAS) one of the leading airport handling companies in the Gulf which is recognized for its high levels of service in the region, recently won a long term contract for ground and cargo handling at the Kuwait International Airport.

Keeping in mind the diverse and increasing amount of traffic at the Kuwait International Airport it is necessary for the Department of Civil Aviation to provide airlines and passengers with top class facilities. As one of the trendsetters in the logistics industry in the region, PWC has always strived to achieve & maintain high standards of service & operations. The award of this contract to PWC and BAS highlights the partnership’s ability to provide high quality services to its customers.

Through this contract PWC/BAS’s Ground Handling Team will deliver a host of services ranging from Traffic Services, Transfer Desk, Load Control, ULD Management, VIP Lounge, Aircraft Waste Disposal, Cargo Terminal & other services.

PWC/BAS will provide these services with an aim to provide high quality services to aircrafts and passengers using Kuwait International Airport. October 22, 2002

Arabian Business e-Achievement Awards 2002 Winners

The Arabian Business eAchievement Awards, hosted by Dubai Internet City and Dubai World Trade Centre, recognised and honoured eight winners from around the Middle East’s business and technology community for their outstanding contributions to the IT industry.

eBusinessman of the Year

Winner: Tarek Sultan, Public Warehousing Company

This award goes to the chief executive of a company that has boosted revenues, achieved cost savings and delivered customer service benefits by re-engineering its logistics and supply chain operations around the internet. One example of this re-engineering is a specially developed customs application that utilises XML technology to deliver tremendous service and revenue collection benefits. PWC’s success has lifted its market value to $350 million on the Kuwaiti stock exchange. June 29, 2002

The Public Warehousing Company (PWC) and Danisat Ltd. Announce a Customs Modernization and Fleet Tracking and Security Management Partnership

The Public Warehousing Company KSC, a leading provider of supply chain and logistics services, and Danisat, one of the world’s leading service providers of fleet management, container tracking, authentication, and sealing solutions have formed a partnership to provide PWC with the technology to assist their customers in controlling their fleets of vehicles moving across international borders, securing the drivers against assault and the cargo from theft, hijacking, tampering, or misuse – wherever their fleet might be.

Through the partnership, Danisat and PWC will provide the technology and technical support as a value added service to customers. The partnership will enable PWC customers to improve the control and security of inbound and outbound goods for delivery to high security areas, provide the ability to track containers through the internet, offer connectivity to containers through numerous input and output devices, monitor and assess, in real time, the quality of fleets of goods in transit and real time shipment information to PWC’s customers. Moreover, Danisat’s global fleet tracking and security management solution (FTSMS) will enable PWC to extend their ISO certification to seamlessly quality control shipments from a stock control and temperature perspective.

PWC’s commitment to being a leading Supply Chain Solutions provider in the Middle East has earned them a nomination at the 2002 MEED Awards for Business Excellence - a prestigious annual event designed to recognize, celebrate and encourage the highest standards of business practice.

All in all, PWC’s partnership with Danisat is a clear demonstration of their dedication to offering their customers the most reliable and cost effective end to end technology based solutions for their goods while also enabling PWC to offer centralized, real time, warehouse management solutions to geographically dispersed locations and transit warehouses. June 29, 2002

Inspection and Control Services (ICS) and Danisat Ltd. Announce a Customs Modernization and Fleet Tracking and Security Management Partnership

Inspection & Control Services (ICS), a Washington-DC based company specializing in providing leading-edge customs modernization and related decision support applications, and Danisat, a Gibraltar based company, one of the world’s leading service providers of fleet management, container tracking, authentication, and sealing solutions have formed a partnership to provide turnkey solutions to customs modernization and related decision support services in tracking, controlling, and securing the movement of cargo containers across international borders from theft, hijacking, tracking, or misuse - wherever an importers cargo might be. The partnership will result in the seamless integration of ICS’s Microclear, customs modernization application, with Danisat’s FTSMS, fleet tracking and security management system, in addition to co-branding and co-marketing their respective solutions.

Through the partnership, Danisat will provide the technology, technical support and services as a part in parcel feature of the Microclear turnkey solution on a worldwide basis. The partnership will enable customs authorities and importers to track containers through the internet, provide connectivity to containers through numerous input and output devices, monitor security and assess, in real time, the quality of fleets of goods in transit. Moreover, Danisat’s global fleet tracking and security management solution (FTSMS) will eliminate the need for convoys to assist goods in transit, reduce losses in revenue, and improve the overall control over illegal substances. And lastly, customs authorities will have the ability to authenticate the release of containers from bonded customs locations, ensuring proper duties (tariffs) have been assessed and procedures have been followed.

The Microclear solution was previously recognized by Microsoft Corporation as one of five worldwide finalists the e-Commerce Solution of the year at the Microsoft 2002 Fusion Event. Nearly 800 entries were considered for this award in twelve different categories. The award was in recognition of the ICS’ leadership in the Customs Modernization and related Decision Support and E-Government Solutions that are essential to efficient trade, revenue collection, and good governance.

The partnership is a clear demonstration of ICS and Danisat’s dedication to providing an end to end customs solution which targets the security and quality control of containers and goods in transit while providing seamless customs modernization and trade facilitation benefits. June 23, 2002

Microsoft Recognizes PWC Group as a Certified Partner Award Finalist for second year in a row!

PWC (Public Warehousing Company) Group, the leading Supply Chain Solutions Provider in the Middle East today announced it has been recognized by Microsoft Corporation as a finalist at the fifth annual Microsoft Certified Partner Awards in the eCommerce Solution of the Year category representing the Middle East for the second consecutive year. Nearly 900 entries were considered for awards in nine different categories.

PWC has been selected because of its innovative use of Microsoft’s latest Dot Net technologies that offer clear benefits to its customers. “It was an honor for us to receive so many amazing business applications of our products,” said Rosa Garcia, General Manager of Partner Sales and Marketing Group at Microsoft, “but PWC clearly stood out among the many high-quality entries we received.”

This award is in recognition of PWC’s groundbreaking IT initiative; MicroClear, that is transforming the way customs authorities are working all over the world. Capable of handling the demanding requirements of a diverse end-user community, including customs administrators and officials, airport and seaport authorities, importers, exporters and freight forwarders, MicroClear is aimed at speeding up procedures and minimizing administrative costs to the business community and customs departments alike.

“MicroClear is the first application of its kind” says Tarek Sultan Chairman & Managing Director. “PWC prides itself on its use of the best available technology to improve efficiencies, address customer needs and build new services for the future."

The solution is built on the .Net enterprise server family, including Windows 2000 Advanced Server, Commerce Server 2000, SQL Server, Biz Talk Server 2000 and running on Windows 2000. MicroClear was developed using key Microsoft .NET development tools such as Visual Studio .NET, ASP.NET, C#, .NET Common Language Runtime and Web Services.

Award Finalists will be honored at Microsoft’s Fusion 2002 partner event in Los Angeles, CA July 12th -15th. The worldwide winner in each of the nine award categories will be announced July 12th.

About the Microsoft Certified Partner Program :

To help partners build successful Microsoft-based businesses, Microsoft offers its Certified Partners a variety of resources including training, technical support, early access to Microsoft products and peer-networking opportunities that allow a variety of partners to come together and provide end-to-end customer solutions. All Microsoft Certified Partners maintain a staff of Microsoft Certified Professionals and have certified products that have been tested compatible with Microsoft’s Windows platform. June 1, 2002

A Gulf of Difference - EXE Technologies highlights PWC's achievements

Written by Steven Buckley
Director - International Marketing
EXE Technologies, Inc.,
Gulf States supply chains are facing unprecedented change – Logistics provider PWC Face up to the challenge with double-quick implementation of world best practice.

The GCC states are entering an unprecedented era of change. Customs de-regulation in 2003 and the abolition of tied agencies by 2005 will free up this once closed market. It will be a similar transformation to Europe’s experiences of open borders 12 years ago. Unlike Europe, which had many years to prepare and manage the change, this time it’s happening in a region where supply chain best practice is still being established and in double quick time.

This article tells the story of a third party logistics (3PL) company in the Middle East that has gone through a number of changes in the last twenty years to become the largest operator of its kind in the Gulf Region. According to the MEED Awards for Business Excellence, they have ‘undertaken one of the most impressive corporate re-organisations the region has ever seen’.

The Public Warehousing Company (PWC) of Kuwait was established in 1979 by the Kuwaiti government to provide high quality warehousing solutions and supply chain services to local, regional and multinational customers. Focussed primarily on land leasing, warehouse construction and real estate operations, the business grew over the years to encompass a number of sites around Kuwait.

In line with Kuwait’s economic growth plans (over 90% of the workforce were employed by the government), PWC was privatised (KSE: WARE) in July 1997 and a new management team was brought in, headed by Tarek Sultan as Chairman and Managing Director. With past experience of investment banking and technology-based corporate advisory services, Sultan was able to bring fresh eyes to a business that desperately needed vision and willpower to succeed.

Sultan and his team quickly realised there was an opportunity for business growth on the back of a small logistics operation that PWC had been running. Up until then there had been little opportunity for outsourced or third party logistics providers in the region - mainly for cultural reasons. Businesses simply preferred to keep their business to themselves and know that their stock was under their roof.

The decision was taken to build a 20,000 sq.m facility, fully air conditioned to provide ambient storage for the extreme heat of a Kuwaiti summer, which can be sweltering – it was over 45 degrees Celsius when I visited the site this Spring. The warehouse would provide 30,000 pallet locations using 18-metre high VNA racking and be the largest facility of its kind in the region. PWC wanted to provide an efficient and cost effective logistics operation with complete stock visibility. Something which would give their customers the data needed to make informed decisions and the comfort of knowing their stock holding was being managed properly. It was realised that as the essential IT backbone to the operations, a sophisticated Warehouse Management System (WMS) would be needed to operate the facility.

PWC are technical innovators in their own right and enjoy a strong partnership with Microsoft. They’ve co-developed an eCommerce product from which their customers can run virtual web-stores and are currently working on a customs clearance solution called Microclear which will be marketed as a replacement for various countries’ legacy customs systems – this is a company that clearly knows its onions when it comes to IT. For them however, there was only one choice when it came to the Warehouse

Management System. “We pride ourselves on the use of the best available technology and were clear about our needs.” comments Essa Al-Saleh, General Manager Business Development at PWC, “Firstly, we needed a software vendor that could support us locally in the region. The company we wanted to use not only had to be a leader in WMS but also one who could cope with the specific requirements of a 3PL operation, such as being able to handle multi-site and multi-customer operations on a single system. In addition we wanted a system that would allow us to streamline our operation. Most importantly, we needed to work with a company that would be willing to build a partnership with us. One company fitted that criteria.”

PWC chose EXE Technologies and the EXceed Fulfill WMS. “EXE were and remain the leader in solutions for third party logistics organisations and were also able to offer local support through their operation in Dubai.” Commitments made, the building project began and EXE were brought in to begin the software implementation. “We were still a fairly small company at the time,” continues Al-Saleh “and so EXE’s functional expertise was vital. They were able to give us a lot of support on hardware and other issues, guiding us and helping us to make the right decisions.”

Winston Ellison is the Systems Manager at PWC. A long time EXE fan, he originally installed one of the first EXceed systems in Dubai for another EXE client, MMI Logistics in 1997. “EXE was truly a partner for us,” he says “you can’t be in the business without this WMS. But we were the first organisation in the Middle East to roll out this version of EXceed and were the first company in the region to offer portals access to the system. Being the first with any system implementation is never easy, but EXE were there when we needed them and worked hard to get the system up and running very quickly for us. Now the portals module provides our customers with instant Internet visibility of their stocks and the ability to place purchase and shipment orders on-line.”

The new warehouse, which features ambient, chill and frozen storage areas, was duly completed in June 1999. PWC was immediately able to take on the business of the biggest supermarket Cooperative society in Kuwait the following November, at which point the business really took off. “The EXceed WMS was performing beyond our expectations and the business was running extremely smoothly,” confirms a satisfied Al-Saleh. “We were able to assign a dedicated team to the new operation focussed on promoting our 3PL services and by April 2000 we achieved 70% occupancy of the multi-client warehouse. The business was accounting for 10% of our total revenues after just ten months of active operation and with customers in almost every vertical. We simply would not have been able to manage that speed of growth without the EXceed system.”

That was then. Today, PWC are close to capacity in their main multi-client warehouse and are looking to expand their operations with a new 23,000m² facility. They credit a large proportion of their success to EXceed. In addition, they are leasing and operating long term sole-user warehouses for the likes of Americana, Ikea, McDonalds and Nestle. PWC offer these multinationals a number of options once they have designed and built the warehouse; the client company can manage the facility with their own staff, manage the facility using PWC software systems and staff, or they can rely completely on PWC to run the entire operation for them.

PWC work quickly too. During my visit a new warehouse for the Kuwaiti Ministry of The Interior was nearing completion, PWC having broken the ground just 7 weeks earlier. In all, they have purchased over 150,000 sq. metres of land for multi-client and sole-use warehouses.

The next growth spurt for PWC will come from geographic expansion in the region, eCommerce, bonded warehouses, trade finance, and overland cross border trucking services according to Al-Saleh. “We’ve taken a small first step opening operations in Bahrain. In this part of the world you are obligated to work with a joint venture partner and so we’ve used that experience to work up our plans for other countries. We expect to be operational in Saudi Arabia, Qatar and Oman in the not too distant future.”

Unlike many 3PL’s, which concentrate on just a few sectors, PWC’s customer business is extremely varied. They hold foodstuffs, white and brown goods, electronics, pharmaceuticals – even motorcycles. So the ability to co-mingle (utilise a pallet location for multiple owners) is critical. Another key feature of EXceed for PWC is the billing module. EXceed Billing manages all customer invoicing, calculating the number of transactions and moves and then calculating and printing the invoices. The data from EXceed is then fed into Oracle financials for reporting and administration purposes through a direct system interface.

Another, often overlooked, benefit of EXceed is the ability to work in multiple languages – all from a single database. For PWC, the system works in both Arabic and English important both for billing purposes and system access for their 400+ staff. The system also uses application interfaces (API’s) to interface seamlessly with external customers’ systems.

“We’ve found the version we’re running of EXceed (v3.4) to be highly scaleable,” says Ellison. “Fully RF enabled, it handles over 90,000 SKU’s and 350+ live customers on a single site alone. We’re now looking to upgrade to the latest version of EXceed sometime in the next three months. Version 3.6 will give us additional functionality such as SKU substitution and increased lottable fields, as well as improved system transaction times. It’s important for us and our customers to be using the very latest technology”.

With over 2000 customers in and around Kuwait, PWC have re-invented themselves as a modern day third party logistics company and are clearly reaping the benefits. “We’re very hopeful for the future,” concludes Essa “there’s a huge opportunity out there and we think we’re best place to take advantage of it. Our relationship with EXE is one we look forward to continuing for many years to come.”

PWC can be found at www.pwclogistics.com. For further information about EXE visit the EXE website at www.exe.com

For more information on PWC services please contact:

Essa Al-Saleh

General Manager Business Development

Telephone +965 467 9863

Mobile +965 981 9961

essa@pwc.com.kw May 19, 2002

PWC Chairman & Managing Director, Tarek Sultan wins top IT awards at the Middle East CIO Summit 2002

Information Technology Innovation Award

Tarek Sultan, Chairman and Managing Director of the Public Warehousing Company (PWC) Group, won the ‘Information Technology Innovation' award at the recently held Middle East Chief Information Officers’ Summit (MECIO'02) Gala Dinner on Saturday May 11, 2002.

The MECIO'02 Gala Dinner awards ceremony concluded the first day of the two-day summit that gathered speakers from around the world, together with the leading IT professionals from this region. The summit sets out to provide a platform for strategic planning, interchange of ideas, sharing of best practice and open discussion on common issues and concerns that the Heads of IT are facing today.

The Gala Dinner Awards were hosted by Bob Hawkins, Director – PriceWaterHouseCoopers Consulting.

The award recognizes Sultan as the IT Innovator in the Middle East whose success in a unique endeavor has contributed significantly to the advance of emerging technologies benefiting both business and society.

Bob Hawkins said “In order to be an innovator one needs to take a risk, Sultan has demonstrated this recently through the implementation of ‘The MicroClear Customs Modernization and Decision Support Solution' ”. The MicroClear System is based on the latest Microsoft.net framework and XML web services, and results in tremendous business value and revenue enhancement opportunities to Customs Authorities. March 18, 2002

Al-Faiha Coop sign up with PWC

Al-Faiha Coop recently signed a warehousing & distribution contract with The Public Warehousing Company KSC. The Coop will realize enormous benefits through this agreement thanks to PWC’s logistics experience and state of the art infrastructure.

According to the agreement, Al-Faiha Coop will move its inventory into PWC’s Third Party Warehouse. The move will benefit Al-Faiha Coop’s shareholders, suppliers and customers.

Through PWC’s state of the art infrastructure, Al-Faiha will be able to eliminate double handling of products and damages. A clear view of the inventory via the internet will allow the Coop to purchase more efficiently.

Electronic transfer of stock will reduce distribution costs for suppliers enabling the Coop to make considerable savings.

Most importantly, this agreement will allow Al-Faiha Coop to convert under-utilized existing storage space into revenue generating projects, increasing shareholder value. March 15, 2002

PWC and Midas Sign a Long Term Warehousing and Distribution Agreement

The Public Warehousing Company and Midas today announced the signing of a long term warehousing leasing agreement. The deal is for PWC to design, build, equip and lease to Midas, a modern logistics center that caters to their ever-growing logistics and business needs.

From its new base, Midas will be able to realize a more efficient operation where it will consolidate all of its warehousing and distribution requirements under one roof.

“The decision to choose PWC was a very easy decision given all the benefits we will realize at PWC,” explained Khaldoun Khammach, Chairman of Midas. “We considered several options but decided to go with PWC given their long experience in managing similar projects,” continued Mr. Khammach Furthermore, this association with PWC will enable Midas to take advantage of PWC’s value added services like e-commerce.

By choosing PWC, Midas has moved away from Shuwaikh as an option with its busy streets, unhealthy storage environment, and high cost of storage. Whereas from PWC, Midas will be able to cover all of Kuwait in a matter of minutes and bypass busy intersection given PWC location at the crossroads of 4th, 5th, 6th and 7th Ring Roads. March 6, 2002

Jawad Business Group & Public Warehousing Company form New Joint Venture

Bahrain-based Jawad Business Group (JBG), a Pan-Gulf well diversified organization, in association with Kuwait-based Public Warehousing Company KSC (PWC) has formed a 50:50 joint venture.

The joint venture called PWC Global Logistics Bahrain BSC(c) will establish a first of its kind Logistics, Warehousing and Supply Chain Facility in Bahrain.

The joint venture is formed to create the first of its kind state-of-the-art Logistics, Warehousing and Supply Chain facilities in Bahrain, the likes of which have never been seen.

Located at Mameer Industrial Area (an area of 19,325 sq m) on land leased from the Ministry of Commerce & Industry, the project is to be completed in about 10 months time. The facility will be equipped with the latest in storage technology that will maximize space utilization and operational efficiency. The facility will include Very Narrow Aisle High Bay Racking System and will utilize sophisticated material handling equipment to handle goods up to 14 meters storage height. It will have a total racking storage capacity of 42,000 cubic meters, with 16,700 cubic meters allocated for frozen & chilled items and 26,000 cubic meters for dry / ambient items in an air conditioned environment.

This wholly integrated Logistics and Warehouse management facility will offer truly world class features that include:

• A one-stop Supply Chain solution

• Full control of the inventory through the Internet

• Full online real time stock visibility

• Lower costs by paying for only what is used and converting company’s fixed logistics costs    into a variable cost

• Online Delivery Instructions

• State of the art Warehouse Management System from EXE Technologies

• Online reports on stock history, balances and more

• Aggregation of suppliers and retailers under one roof

Additionally it will provide employment to over a 100 people, the majority being Bahrainis. Personnel will be trained in PWC’s Kuwait facility, thus equipping them with necessary skills to operate the facility.

The joint venture is a clear demonstration of the close relationship between Bahrain and Kuwait, as well as paves the way for providing seamless supply chain services in an environment where trade barriers are being eliminated.

The Jawad Business Group will be the first customer of PWC Global Logistics and will outsource its full warehousing and distribution requirements to the joint venture. In return Jawad Business Group will realize a state of the art logistics operation at a lower cost.

PWC Global Logistics Bahrain BSC(c) will serve the logistics needs of the local Bahraini and Eastern Saudi Province with its state of the art facilities. More importantly both PWC Global Logistics Bahrain and PWC Kuwait will be in a position to provide regional supply chain solutions with regional visibility and control. March 5, 2002

PWC Nominated for 2002 MEED Awards for Business Excellence!

The Public Warehousing Company (PWC), a leading Supply Chain Solutions provider in the Middle East has been nominated at the 2002 MEED Awards for Business Excellence - a prestigious annual event designed to recognise, celebrate and encourage the highest standards of business practice.

The leading supply chain solution provider has been nominated in the category of “IT Project Of The Year” for it’s outstanding & revolutionary customs application; MicroClear which is a web based customs modernization tool that links port & customs authorities to air, land & sea clearing & handling agents and banking systems for efficient exchange of information & payments required for faster clearance of consignments.

PWC was among the 6 nominees chosen from 75 applicants after a rigorous screening process. This award will recognise a groundbreaking IT initiative that is transforming the way users are working within the Middle East region.

The annual awards have been devised by MEED (the Middle East Economic Digest), which has been at the forefront of reporting business and economic news in the Middle East for more than 40 years. Today it is widely recognized as the premier, independent source of economic intelligence amongst 60,000 government officials and senior business personnel in the Middle East region and around the world.

The MEED Awards are distinguished from other similar events by the broad and inclusive categories, rigorous entry criteria, and a prestigious, international panel of independent judges. The event will culminate in a spectacular evening ceremony and gala dinner on the 20th March 2002 at the Emirates Towers Hotel, Dubai, UAE.

Not only will the winning organizations be invited to the stage to collect a personalized and handcrafted award - they will also feature in the 'Winners Magazine' which will be distributed on the evening and to MEED's global readership after the event.

The Public Warehousing Company (PWC) Group was established in 1979 and provides leading edge supply chain, e-commerce, customs, price research and decision support solutions to private and public sector entities worldwide. PWC is publicly traded with a market capitalization of 350 Million US Dollars.

In addition to it substantial logistics operations, PWC has a controlling interest in Inspection & Control Services Company (ICS), the world’s leading provider of destination customs and price research solutions. Representative customers and/or partners of the PWC Group include McDonalds, Nestle, Exe Technologies, Governments of Dubai, Argentina, and Yugoslavia, American Science & Engineering, the SAS Institute, and Microsoft Corporation. January 29, 2002

PWC invited to World Customs Organization (WCO) IT Symposium to display revolutionary Microclear Customs Modernization and Related Decision Support Applications

The PWC/ICS Group is honored to have been chosen to exhibit its revolutionary MicroClear™© customs modernization and decision support solution at the upcoming World Customs Organization (WCO) IT Symposium to be held in Brussels, Belgium between February 11-12, 2002.

The symposium will feature discussions that will provide an opportunity for industry and customs experts to compare the WCO vision of a modern IT-based customs service with trends and best practices in global trade. The symposium will also provide a platform to discuss possibilities for cross-sector cooperation to address the digital divide, which presents a major technical barrier to economic and social development in many countries around the world.

Discussions will focus on:

• IT trends in Customs and business domains for cargo and passenger clearance

• Digital divide and capacity building

• Global logistics and supply chain solutions

• Legal questions related to IT and e-commerce

This symposium will bring together Customs administrators, business leaders, government representatives and industry experts to facilitate collaboration in addressing the impacts of sophisticated information technologies on trade and Customs procedures.

The PWC/ICS Group @ MicroClear™©

The PWC & ICS Groups, comprising Public Warehousing Company (PWC), a leading provider of logistics and supply chain solutions, and Inspection & Control Services Co. (ICS), a Washington DC-based provider of customs modernization and related decision support solutions, has developed the first world-class enterprise solution for the customs' on the Microsoft's .NET platform. Benefits associated with the solution include the following without limitation:

? Unparalleled trade facilitation, revenue enhancement, contraband control, and national security protection features

? Comprehensive modernization, technology transfer, and business process re-engineering approach in accordance with World Customs Organization (WCO) and World Trade Organization (WTO) recommendations, directives, and standards

? “Out-of-the-box” implementation permits 1-3 months project cycle time versus traditional approach of 2-3 years.

? Complete customization to local languages, currencies, and business rules

? Ability to accommodate changes to workflows and business rules instantaneously, thereby ensuring usability, value preservation, and lower administration costs ? 100% web-based and web service enabled with comprehensive user-community & stakeholder functionality and value-added services that will endear Customs officials to their private and public sector counterparts

? Completely integrated multifaceted risk management system to facilitate revenue collection, trade facilitation, and improvement to national security interests and contraband control

? Comprehensive supply chain approach with experienced business consultants covering all elements of the supply chain including all port, customs, and related activities

? Powerful tools for handling restricted materials and for combating criminal financial activities, money laundering, as well as customs, VAT, and income tax fraud

? Real-time statistics and decision support tools for more accurate economic, trade, and financial policy decision making

? Patent Pending GATT Article VII Decision Support and Price Research System™© that provides access to an extensive database of international transaction prices as well as a global network of experienced price gatherers and related quality control functions

? Highly attractive return on investment (ROI) with expected increment to total customs and related revenues of at least 10%, in addition to tremendous trade and investment multiplier effects

? Ability to conduct a Pilot Program eliminates implementation risks that have scuttled numerous traditional modernization approaches

? Unparalleled value-added proposition due to risk less implementation, quick Pilot Program approach, and guaranteed trade facilitation and revenue benefits

MicroClear™© is an integrated modernization, control and advanced decision support system for customs departments and their extended community of stakeholders that provides a rich and extensible foundation for building sophisticated customs clearance applications that integrate seamlessly with existing back-end systems.

The MicroClear™© solution is designed, developed, and marketed in partnership with Microsoft Consulting Services.

For more information, please visit the MicroClear™© stand at the WCO IT Symposium or contact:

Ghassan Farra

Director of Strategic Business Solutions

The PWC/ICS Group

Tel: +965-467-9962

Fax: +965-467-0786

Email: ghassan@pwc.com.kw

Web: www.pwclogistics.com

www.icsinspections.com

Tarek Sultan

Managing Director

The PWC/ICS Group

Tel: +965-467-9962

Fax: +965-467-0786

Email: tarek@pwc.com.kw

Web: www.pwclogistics.com , www.icsinspections.com January 21, 2002

PWC Awarded EQUATE’s 5-Year Middle East Overland Transportation Contract

Kuwait City, Kuwait – The Public Warehousing Company was recently awarded a 5-year overland transportation contract by EQUATE Petrochemical Company, a joint venture between The Dow Chemical Company, the Government of Kuwait, through Petrochemical Industries Company and the Kuwaiti public, through the shares of Boubyan Petrochemical Company.

The scope of the contract is for the transportation on full trailer loads of palletized Polyethylene pallets from Kuwait to almost every country in the Arabian Peninsula, which include Bahrain, Qatar, Jeddah, Riyadh, Dammam, Aleppo, Homs, Damascus, Jordan and Lebanon.

The contract requires PWC to manage both, a dedicated and a spot fleet of trucks, to transport the every growing shipments of EQUATE.

The contract was awarded to PWC on the basis of following characteristics:

• Financially strong company

• Company focused on Supply Chain Management Services

• Availability of online tracking system

• Flexibility in meeting the growing demands of EQUATE

“During EQUATE’s bidding team contracting process, we found that The Public Warehousing Company was the best strategic partner, with the financial resources, the know-how and the people to meet our transportation demand criteria and who could ensure that our customers are always satisfied,” said Captain Majed Al-Marzouk, Logistics Manager.

About The Public Warehousing Company:

The Public Warehousing Company (PWC) Group established in 1979 provides leading edge supply chain, e-commerce, customs, price research and decision support solutions to private and public sector entities worldwide. PWC is publicly traded and is currently listed on the Kuwait Stock Exchange (KSE) with a market capitalization of 350 Million US Dollars.

In addition to its substantial logistics operations, PWC has a controlling interest in Inspection & Control Services Company (ICS), the world’s leading provider of destination customs and price research solutions. Representative customers and/or partners of the PWC Group include McDonalds, Nestle, Exe Technologies, Governments of Dubai, Argentina, and Yugoslavia, American Science & Engineering, the SAS Institute, and Microsoft Corporation.

PWC was privatized in June of 1997 and has a share-holding base comprising approximately 20,000 investors, including prominent private and public sector investors such as the National Real Estate Company (owners of the Free Trade Zone Concession) and the Public Institute for Social Security (the Pension Arm of the Government). PWC's services include:

• Supply Chain Solutions

• Customs Modernization and Decision Support Solutions

• Property Management Solutions

About EQUATE Petrochemical Company:

EQUATE owns and operates a petrochemical complex in Shuaibah, Kuwait, with an annual production capability of 800,000 tons of ethylene, 600,000 tons of polyethylene and 400,000 tons of ethylene glycol. Ethylene glycol is a key intermediate for polyester fiber and container resin. Polyethylene is used in a broad variety of packaging and agricultural film and container molding applications.

2001 November 12, 2001

PWC and Nestle Sign a Long Term Warehousing and Distribution Agreement

The Public Warehousing Company and Nestle announced the signing of a long term warehousing leasing agreement. The deal is for PWC to design, build, equip and lease to Nestle, a modern logistics center that caters to their ever-growing logistics and business needs.

From its new base, Nestle will be able to realize a more efficient operation where it will consolidate all of its warehousing and distribution requirements under one roof. Furthermore, Nestle will be able to leverage the existence of a large section of its customers at PWC’s facility to lower its distribution costs.

By being in the same compound with its customers, Nestle will minimize handling and distribution costs. Furthermore, by consolidating its warehouses and locating at near its customer base, Nestle will further reduce the probability of exposing its products to the harsh weather climate in the region, which ultimately ensures the quality of their products.

“The decision to choose PWC was a very easy decision given all the benefits we will realize at PWC,” explained Laurent Therond, General Manager of Nestle (Kuwait). “We considered several options but decided to go with PWC given their long experience in managing similar projects,” continued Mr. Therond.

By choosing PWC, Nestle will not only be able to cover a larger area in a matter of minutes thanks to PWC’s strategic location but will also save on warehousing & distribution costs. Through this strategic partnership, PWC has added to its growing list of multinational clients. October 15, 2001

PWC unveils MicroClear, the world's first customs' solution on Microsoft's .NET Platform



The Public Warehousing Group, comprising Public Warehousing Company (PWC), a leading provider of logistics and supply chain solutions & a Microsoft Global Partner award finalist has developed the first world-class enterprise solution for the customs' sector on the Microsoft's .NET platform. The solution has been developed in partnership with Inspection & Control Services Co. (ICS), a Washington DC-based provider of customs mordernisation and related decision support solutions and Microsoft Consulting Services.

The solution, MicroClear, is an integrated modernization, control and advanced decision support system for customs departments that provides a rich and extensible foundation for building sophisticated customs clearance applications that integrate seamlessly with existing back-end systems.

Introducing MicroClear at a press briefing held at the Microsoft Stand at Gitex 2001, Mr. Tarek Sultan, Chairman and Managing Director, PWC said: "PWC prides itself on its use of the best available technology to improve efficiencies, address customer needs and build new services for the future."

"We developed MicroClear in answer to the inherent need for an end-to-end robust and globally applicable trade modernization plan. By using business intelligence in software solutions, MicroClear aims at improving the efficiency of all processes associated with trade and customs, both at the global and regional level."

MicroClear revolutionizes the process of customs clearance for both the trading and customs department community by making all customs processes and transactions accessible via a secure and encrypted Internet channel. Additionally, MicroClear is designed flexibly in order to build tailored, scalable customs clearance solutions that optimise user experience and provide business managers with real-time analysis of their online business.

Capable of handling the demanding requirements of a diverse end-user community, including customs administrators and officials, airport and seaport authorities, importers, exporters and freight forwarders, MicroClear is aimed at speeding up procedures and minimizing administrative costs to the business community and customs departments alike.

"An efficient and effective customs administration system is essential to the welfare of virtually any country in the world economy. By encouraging an efficient trading system, MicroClear will play an important role by providing true competitive advantage in today's demanding business environment. It will also play a vital role in combating fraud and the illegal trafficking of prohibited and restricted goods," added Mr. Sultan.

The solution, built on the revolutionary Microsoft .NET framework, a final version of which will launch internationally this year, takes full advantage of both the Microsoft .NET and the Windows 2000 platforms, including support for Microsoft Active Directory. The solution is built on the .Net enterprise server family, including Windows 2000 Advanced Server, Commerce Server 2000, SQL Server, Biz Talk Server 2000 and running on Windows 2000. MicroClear was developed using key Microsoft .NET development tools such as Visual Studio .NET, ASP.NET, C#, .NET Common Language Runtime and Web Services.

"No other platform offered us the same comparable Total Cost of Ownership (TCO) or technological comprehensiveness as Microsoft did. For example, one of the key features of MicroClear is that it is "future proofed", to be consistent with global e-government initiatives as well as existing and emerging industry-standard protocols like EDI and XML."

"We were able to leverage the core capabilities of Microsoft's Biz Talk Server 2000 to simplify communications and interfaces with all system end-users and intermediaries, bringing a high degree of efficiency to an environment that has been historically characterized by high paper volumes," he added. Another key attribute of MicroClear was that it had to support for e-payment, security and communication protocols, such as Extensible Mark-up Language (XML). MicroClear makes use of inherent Microsoft security protocols as well as separate firewall controlled "demilitarized zones" for internal customs department users and external users. Furthermore leading edge Microsoft encryption technologies and validation and certification protocols, enable MicroClear users to be assured of the integrity and confidentiality of the underlying data.

Microsoft Consulting Services (MCS) played a pivotal role in the building of the new application by first conducting a thorough audit of the business requirements of MicroClear.

MCS consultants then produced a comprehensive functional specification that contained Infrastructure guidelines, overall application architecture, web pages workflow and design, data modelling, and the integration architecture with other external systems.

Mr. Bahram Mohazzebi, General Manager, Microsoft (GEM) said: "PWC has been both a valued partner and customer of Microsoft for a long time now and are proven early adopters of the latest innovation in technology. With the development of MicroClear, we are building on this association to map technology with our customers' business objectives. We are confident that this new application will go a long way in bringing new efficiencies to the entire value chain of the customs sector."

Mohazzebi continued to say that over the past year, over 4,000 members of the developer community in the region had been trained to build applications on the Microsoft .NET platform. October 15, 2001

UNISYS & the PWC Group Announce e-Government and Customs Modernization Datacenter Partnership

UNISYS, one of the World’s leading providers of high availability, scalable and fault tolerant Intel-based hardware solutions, announced that it has formed a partnership with the PWC Group to provide the technology infrastructure for implementing PWC’s Customs Modernization & Control application (MicroClear) and related decision support services and solutions. The PWC Group comprises Inspection & Control Services (ICS) Co., a Washington-DC based company specializing in providing leading-edge customs modernization and related decision support applications, in addition to Public Warehousing Company KSC, a leading provider of supply chain and logistics services.

Through the partnership, UNISYS will provide the technology, technical support and services to deploy the MicroClear application on a worldwide basis. The partnership will also enable UNISYS to provide a Datacenter guarantee for the Microclear solution, which will enable UNISYS to guarantee the availability and reliability of the entire solution. The UNISYS ES7000 32-processor server, along with the clustering capabilities of the Datacenter solution will ensure that the Microclear solution will be capable of addressing the computational and transaction requirements of the most demanding customs environments for year to come.

The Microclear solution was previously recognized by Microsoft Corporation as one of five worldwide finalists the e-Commerce Solution of the year at the Microsoft 2001 Fusion Event. Nearly 800 entries were considered for this award in twelve different categories. The award was in recognition of the PWC Group’s leadership in the Customs Modernization and related Decision Support and E-Government Solutions that are essential to efficient trade, revenue collection, and good governance.

According to Mr. Robinson, ICS’s CEO, “…World Trade Organization (WTO), GATT, as well as World Customs Organization (WCO) mandates, are driving the need for modernization as well as compliance. Given WTO efforts to reduce tariffs, as well as new valuation related standards such as GATT Article VII shifts more of the burden of proof on customs officers, signatories to WTO and GATT Agreements are becoming increasingly concerned about their ability to maintain revenue collections.” As such, our technology has become essential infrastructure. Without our technology, Government's and their private sector constituents lose tremendous customs and tax revenues, as well as direct foreign investment and job opportunities”.

“The impact of the technology on the private sector constituents is tremendous. Private sector constituents lose billions due to the effects of dumping, hidden transaction costs, inefficient clearing and handling systems, as well as lost foreign direct investment opportunities. With our technology, web-enabled and XML-based modules facilitate collaboration between customs officers, legacy systems, brokers, freight companies, importers, shipping lines and other stakeholders.

Our technology does away with the need for expensive dedicated networks, as a fully functioning customs application is only a telephone call or browsing session away. Our solutions have been deployed in almost every continent around the globe and have achieved in some cases revenue increments of over 50%, the pay back period for our technology is measure in terms of days and weeks”, says Mr. Robinson.

“Unisys is extremely pleased to be a partner supporting this leading-edge e-Commerce Solution” said Graham Eales, General Manager Unisys Middle East. “The Unisys high-end CMP technology platform is ideally suited to transaction intensive environments such as the MicroClear application. When combined with the capabilities to deploy and support mission critical operations on a world wide basis, Unisys is a natural choice for such applications,” he added.

RELEVANT SITES

www.pwclogistics.com
www.icsinspections.com
www.unisys.com
Emirsal.pwc.com.kw
www.sas.com

CONTACT INFORMATION

Name : Tarik Sultan,
Title : Chairman,
Telephone : +965-467-9962,
Facsimile : +965-467-0786,
E-mail : tarek@pwc.com.kw

Name : Essa Al-Saleh
Title : General Manager - Business Development
Telephone : +965-467-9863
Facsimile : +965-467-1013
E-mail : essa@pwc.com.kw

Name : Graham Eales
Title : General Manager
Telephone : +97143432940
Facsimile : ++97143432950
E-mail : graham.eales@unisys.com

About PWC Group

The PWC Group provides leading edge supply chain, e-commerce, customs, price research, and decision support solutions to private and public sector entities worldwide. Inspection & Control Services Co. (ICS), is a Washington-D.C. based company specializing in customs modernization and related decision support applications, technologies, and services. The Public Warehousing Co. (PWC) KSC, is a leading provider of third party supply chain services and is a publicly traded with a market capitalization of 350 Million US Dollars. Representative customers and/or partners of the PWC Group include Mc Donalds, Nestle, Sony, Exe Technologies, Governments of Dubai, Kazakhstan, and Argentina, the SAS Institute, and Microsoft Corporation.

About Unisys

Unisys is an e-business solutions company which helps customers to apply information technology to seize opportunities and overcome challenges of the Internet economy. Unisys integrates and delivers the solutions, services, platforms and network infrastructure required by business and government to transform their organizations for success in this new era. The company offers a rich portfolio of Unisys e-@ction Solutions for e-business based on its expertise in vertical industry solutions, network services, outsourcing, systems integration and multivendor support, coupled with enterprise-class server and related technologies.

October 14, 2001

Kazakhstan, Ministry of State Revenue

Pursuant to a tender issued by the Ministry of State Revenue for the provisions of Price Research and Customs Modernization services, ICS was recently awarded a three year contract for such activities. The contract involves the implementation of services in over 167 customs locations in a geographic area the size of Western Europe. January 26, 2001

Microsoft Announces Certified Partner Award Finalists (Global winners to be unveiled at Fusion 2001)

REDMOND, Wash. — June 26, 2001 — Microsoft Corp. today announced 60 finalists for the global Microsoft® Certified Partner Awards. A panel of Microsoft judges selected the finalists from 775 entries submitted by solutions and services partners worldwide. Finalists were determined based on excellence and innovation in customer solution delivery and service. The winner in each of the 12 award categories will be announced July 15th at Microsoft’s Fusion 2001 partner event in Anaheim, Calif.

Fusion is Microsoft’s annual technology and business briefing for partners worldwide where around 3,000 partners are expected to attend. Fusion 2001 will be held July 13–16 at the Anaheim Convention Center and will feature a keynote presentation by Microsoft Chairman and Chief Software Architect Bill Gates. Several other senior Microsoft executives will discuss strategies, emerging enterprise technologies and business opportunities for partners. Ian Rogoff, vice president of the Worldwide Partner Group, will host Fusion 2001 and announce the Certified Partner Award winners.

“The Microsoft Certified Partner Awards allow Microsoft to reward excellence in emerging technologies,” said Ian Rogoff, vice president of Microsoft’s Worldwide Partner Group. “Delivering exceptional customer value has made these partners leaders in their respective categories. Selecting the winners was a difficult task as we found a wealth of innovative business solutions being implemented around the world by Microsoft Certified Partners.”

Microsoft Certified Partner Award finalists will be honored from each of the following categories: Anti-Piracy Advocate of the Year, ASP Solution of the Year, Infrastructure Solution of the Year, Business Intelligence Solution of the Year, Collaborative Solution of the Year, E-Commerce Solution of the Year, Packaged Application of the Year, Small Business Solution of the Year, Microsoft CTEC Solution of the Year, CRM Solution of the Year, ERP Solution of the Year, Support Services Solution of the Year. See the list below for finalists in each category.

About Fusion

Initiated in 1997, Fusion is Microsoft’s premier partner event of the year and is host to the largest worldwide gathering of Microsoft business partners, including Microsoft Certified Partners, independent software vendors, systems integrators, and resellers. Fusion is Microsoft’s most important worldwide partner event of the year and recently won the Allie Award for Best Corporate Event in 2000. Premier event sponsors for Fusion 2001 are: Compaq Computer Corporation, EDS, IBM, Intel, Nortel Networks and Unisys Corp. For more information, please visit www.microsoftfusion.com. January 23, 2001

The Public Warehousing Company K.S.C. added another feather to its cap when it was officially declared a Microsoft Certified Partner

June 21, 2001 — Microsoft Certified Partners are independent companies working with Microsoft technologies to solve business problems to enhance opportunities for corporate, government and small business customers. As a Microsoft Certified Partner, PWC will use Microsoft products as the building blocks for various value-added services, such as integration, consulting, software customization, application development, e-business solutions development, web and application hosting, technical training & support, and the development of various software products.

PWC was selected because of its innovative use of Microsoft’s latest technologies that offer clear benefits to customers. “It was an honor for us to receive so many amazing business applications of our products,” said Ian Rogoff, vice president, Worldwide Partner Group at Microsoft, “but PWC clearly stood out among the many high-quality entries we received.”

“Our goal is to offer true value added and innovative Supply Chain and Customs Modernization solutions to the private and government sectors. As a Microsoft Certified Partner we will be able to leverage both our companies’ core competencies to achieve that goal” Says Tarek Sultan Chairman and Managing Director of PWC.

“Through our partnership with Microsoft we will also be able to enhance our core services that include Customs Modernization and Decision Support Solutions, Supply Chain Solutions and Property Management Solutions through an effective use of Microsoft products and Consulting Services” continued Tarek Sultan

“The addition of PWC as a Microsoft Certified Partner, in Kuwait, will further enhance our Line of Business offerings that our enterprise customers have come to expect from us in the SCM (Supply Chain Management) and CMS (Customs Modernization Systems) space. PWC’s Microsoft-based solution offerings deliver world class quality and value-add to our customers globally; and we are proud and honored to launch this strategic alliance with PWC for the global market out of Kuwait. PWC is a clear example of how enterprises are relying on Microsoft’s agile technology products to deliver on business objectives in a rapidly changing and ever-more competitive marketplace; and is a positive sign of the emergence of a robust and vibrant IT industry in Kuwait,” said Ali Dalloul, Country Manager for Microsoft Kuwait, Bahrain, and Qatar.

The Public Warehousing Company (PWC) Group was established in 1979 and provides leading edge supply chain, e-commerce, customs, price research and decision support solutions to private and public sector entities worldwide. PWC is publicly traded and is currently listed on the Kuwait Stock Exchange (KSE) with a market capitalization of 350 Million US Dollars.

In addition to its substantial logistics operations, PWC has a controlling interest in Inspection & Control Services Company (ICS), the world’s leading provider of destination customs and price research solutions. Representative customers and/or partners of the PWC Group include McDonalds, Nestle, Exe Technologies, Governments of Dubai, Argentina, and Yugoslavia, American Science & Engineering, the SAS Institute, and Microsoft Corporation.

To help partners build successful Microsoft-based businesses, Microsoft offers its Certified Partners a variety of resources including training, technical support, early access to Microsoft products and peer-networking opportunities that allow a variety of partners to come together and provide end-to-end customer solutions. All Microsoft Certified Partners maintain a staff of Microsoft Certified Professionals or have certified products that have been tested compatible with Microsoft’s Windows platform. The Public Warehousing Company (PWC) Group was established in 1979 and provides leading edge supply chain, e-commerce, customs, price research and decision support solutions to private and public sector entities worldwide. PWC is publicly traded and is currently listed on the Kuwait Stock Exchange (KSE) with a market capitalization of 350 Million US Dollars.

In addition to its substantial logistics operations, PWC has controlling interests in Inspection & Control Services Company (ICS), the world’s leading provider of destination customs and price research solutions, and PricesaroundtheWorld.com (PAW), a US-based provider of price research and classification services for automated decision-support applications. Representative customers and/or partners of the PWC Group include McDonalds, Nestle, Exe Technologies, Governments of Dubai, Argentina, and Yugoslavia, American Science & Engineering, the SAS Institute, and Microsoft Corporation.

PWC was privatized in June of 1997 and has a shareholding base comprising approximately 20,000 investors, including prominent private and public sector investors such as the National Real Estate Company (owners of the Free Trade Zone Concession) and the Public Institute for Social Security (the Pension Arm of the Government). PWC services include:

Supply Chain Solutions
Customs Modernization and Decision Support Solutions
Property Management Solutions

For more information, press only:

Essa Al-Saleh

General Manager-Business Development

The Public Warehousing Company

Telephone (965) 467-9863

Fax (965) 467-1013

essa@pwc.com.kw January 21, 2001

The Public Warehousing Company KSC - Launch their e commerce end-to-end fulfillment solution

“PWC prides itself on its use of the best available technology to improve efficiencies, address customer needs and build new services for the future. We saw new e-commerce technologies as a clear business advantage and set out to build a world class e-commerce solution to help customers improve their own business models”

Tarek Sultan, Chairman and Managing Director, Public Warehousing Company, Kuwait

That was the beginning. Today, a fully integrated e-commerce fulfillment platform provides PWC customers with an e-enabled business model that integrates all core activities, making PWC the first warehousing company in the region to offer a complete end-to-end e-commerce fulfillment solution.

PWC has capitalized on lessons learnt from the rest of the world which proved dot com companies were more focused on the e storefront, branding, advertising and raising capital rather than the back office and logistics required to deliver a sound fulfillment and customer service. The implementation of e commerce presents a major challenge to any size of business; PWC removes the risks, capital outlay and provide the expertise to get businesses trading on-line in a matter of days.

PWC provides an e commerce market entry package, complete with secure payment facilities, capable of supporting any size of business, explains Toufic Kortbawi: PWC e commerce Development Manager.

“We provide a customized web page (e store) plus an excellent set of simple to use tools (shop manager) to manage the virtual store. This allows the removal or addition of, price’s, descriptions, photographs, products, promotions and special offers. The e store structure is flexible and allows the owner the facility to trade either in a B2C (retail) or B2B (wholesale) model by allowing customers access to different sets of price information. Finally, virtual store owner’s have the support of a strong customer service team, who, track orders, handle returns and customer enquiries”

The facts are clear - Virtual stores are open 24 hours a day 7 days a week 365 days of the year and are accessible throughout the world, and your customers’ expectations of you have been raised. At some stage we will all have to embrace e commerce, or get left behind. Even if you don’t have a web presence, you need to understand how the Internet has disrupted your business, it cannot be ignored.

For a free consultation on how you can make e commerce work for your business:

mail to: toufic@pwc.com.kw or call 809222 ext 215

2000 December 5, 2000

Leading provider of logistics, warehousing and storage solutions launches e-commerce package for customers, powered based on Microsoft technology

Public Warehousing Company (PWC), has announced its 'Total End-to-End e-Solution Service Package' to help their customers leverage the Internet to automate their shipments, customs clearing, warehousing and goods distribution. The e-Solution Service Package, which will be made available to both existing customers and new customers, is built on Microsoft Windows NT infrastructure using Microsoft SQL Server, IIS Server and Site Server Commerce Edition.

"PWC prides itself on its use of the best available technology to improve efficiencies, address customer needs and build new services for the future," said Tarek Sultan, chairman and managing director, Public Warehousing Company, Kuwait. "We saw new e-commerce technologies as a clear opportunity to both simplify and improve the exchange of information between PWC and its customers, and build a new world class e-commerce solution to help customers improve their own business models through an extremely attractive commercial package."

PWC's business activities are transaction-intensive and require the exchange of an enormous volume of information with its customers, government, and private sector organisations. In addition, PWC's customers are traditionally faced with a great deal of paperwork, operational delays, customs clearing issues and manual work to ensure efficient movement of goods from their origin to warehousing and then on to their own customers. Working closely with Microsoft Certified Solution Provider, Partner Arabesque Systems Company and Microsoft Consulting Services (MCS), PWC was able to develop a state-of-the-art e-commerce solution that is expected to revolutionize the logistics and distribution business in Kuwait and in the region.

"We believe that PWC is perhaps the first company in the world to be able to deliver this kind of value-added e-commerce service to its customers," said Ali Dalloul, business development manager at Microsoft Gulf and Eastern Mediterranean. "Microsoft's Windows NT, SQL Server and Site Server technology can provide an integrated, scalable platform that companies can use to harness the power of e-commerce, bringing tangible business benefits for them and their customers. PWC's e-Solution Service Package is truly innovative from a global perspective and shows the way forward for other organisations on how traditional businesses can reap enormous gains by from leveraging e-commerce."

PWC has chosen a Microsoft platform to enable its vision of a host of value-added services for its customers that will provide PWC with a lasting competitive advantage. Using its Total End-to-End e-Solution Service Package, customers will now be able to conduct virtually all of their business with PWC and its partners over the Internet. In addition, customers will be able to use PWC's e-Solution Service Package and support services to take their own businesses online and integrate their new electronic business processes with PWC's powerful e-commerce system.

Using the new e-Solution Service Package, PWC's customers will be able to arrange for the transport of goods from their point of origin, clear all requisite customs paperwork, contract warehousing space, manage their inventory and manage distribution direct to retailers, businesses and consumers. Through a secure connection and in a seamless integration mode with PWC's systems, customers will also be able to conduct a variety of financial transactions including referencing outstanding orders, purchasing statistics, processing new orders, viewing cash flow related to shipments, paying online and accepting payment from their own customers using PWC's financial systems.

"The pace of change is felt more and more in the freight and distribution business, where electronic information networks have already been in use for years," said Mohammad Ghassan Farra, PWC's director of strategic business solutions. "To remain in a leading position, PWC has had to evolve into a multi-functional logistics company that leverages iInformation technology to achieve a competitive advantage and customer satisfaction. We had to choose a technology platform that we could really trust. The Microsoft platform demonstrates the robustness, scalability, interoperability and security that PWC needs. This combined with Arabesque and Microsoft's ability to meet our high expectations and time-to-market requirements has allowed PWC to build an e-commerce system that places the company far ahead of its competition."

PWC runs Microsoft Windows NT Server Enterprise Edition as the backbone for its network and Microsoft's enterprise products like Site Server Commerce Edition, SQL Server, Internet Information Server, and Visual Studio for PWC's internal requirements and its external e-commerce services. The security features in Microsoft's products allow PWC to offer its customers controlled access to its own financial, inventory and other information systems in real time, including its warehouse management system and its Trade Finance Department.

PWC's strategic solutions partner, Arabesque Systems, has worked closely with PWC over the last two years to facilitate the use and selection of the latest technologies at the organization. "This is a proud moment for Arabesque, because two Kuwaiti companies working in partnership together have been successful in building an e-commerce solution that compares with the best in the world today. We believe that this initiative will have a far reaching regional impact on the freight and distribution business as PWC partners and customers embrace the new system," said Ahmed Al-Atheri, general manager of Arabesque, Kuwait.

The Public Warehousing Company (PWC) was established in 1979 to provide high quality warehousing solutions and supply chain services to local, regional, and multinational customers. PWC was privatized by the Kuwait Investment Authority in June of 1997 and has a total market capitalization of approximately one hundred million Kuwaiti Dinars. PWC provides a range of warehousing & storage solutions in the region along with other services such as: third party logistics and supply chain services, customs management and IT services, trade finance and industrial plots in Kuwait for industrial applications. November 28, 2000

PWC Global Logistics receive Lloyds Register ISO9002 certification

PWC Global Logistics, a division of The Public Warehousing Company, was formally presented with their ISO9002 Quality Management System certification for: ‘The provision of third party logistics, supply chain management, distribution, freezer, chiller and bonded warehousing”

Lloyds Register Quality Assurance auditors, Mr. Sunil Sharma & Mr. Warren Ladyman audited Global Logistics Quality System and found their practices to be in compliance with the international Quality standard, which resulted in the award of ISO 9002 certification.

LRQA representatives of Lloyds visiting the Public Warehousing Company, where Mr. Andy Easdown, LRQA Regional Manager, who formally presented the ISO9002 Quality Management certificate to Mr. Jarrah Al-Jarrah, Director of Logistics.

This was the fruition of many months of intensive activity by the Global Logistics Team and their International recognition of this award is well deserved. October 24, 2000

Al-Sulaibikhat & Al-Doha Cooperative Society signed a contract with PWC

Al-Sulaibikhat & Al-Doha Cooperative Society recently signed a contract with The Public Warehousing Company to organize and manage their warehousing and distribution needs. High-ranking officials from both organizations attended this ceremony.

This contract highlights PWC’s ability to integrate with the Co-op’s logistics management systems and provide a more cost effective solution to the warehousing & distribution needs of the Co-op using the latest in warehousing know-how and resources. May 21, 2000

PWC & Office 1 Superstore embark upon eCommerce venture

The American Franchise, Office1 Superstore, a division of Easa Husain Al-Yousefi Establishment is one of the largest worldwide suppliers of office needs in the region.

Both companies have agreed to a long-term warehousing, distribution and logistics alliance. This will allow Office 1 to launch their ambitious eCommerce initiative and deliver, massive cost saving benefits to the Private, Commercial, Education and Government sector.

Fazl Siddiqui General Manager – Office One Superstores quoted as saying: "The real benefits are on the horizon, our alliance will create the perfect supply situation, a secretary can place an order, and receive the shipment the following day.

No longer will Governments, Schools, Universities and large Companies be required to store large amounts of stationary, or office equipments, and lock capital in a dormant inventory.

For the smaller companies we intend to offer, next day delivery from our Web Site, to anywhere in Kuwait delivered free of charge, it’s almost like phoning for a Pizza.

With PWC as our strategic partner, we can deliver our eCommerce project and expansion into a reality" May 14, 2000

Two Dynamic Companies create logistics partnership

Dakheel Al Jassar Group, one of the largest reputable suppliers of electrical components to the building industry, and The Public Warehousing Company has agreed to a long-term warehousing and logistic partnership.

Dakheel Al Jassar's commitment to Quality, Customer Service and launching its eCommerce project requires total focus and concentration.

This why their partnership with PWC is so important, it allows Dakheel Al Jassar to relieve unwanted frustrations associated with warehousing and distribution.

This alliance further enhanced Dakheel Al Jassar's position by realizing opportunities in the reallocation of underutilized warehousing facilities. Their uses are varied, and potential for conversion into further required manufacturing plant or other forms of revenue generating centers.

Amer Ghazal Commercial Director - Dakheel Al Jassar quoted as saying: "We have a total transparent inventory; I know exactly our stock situation in real time, via the Internet, which allows me the facility to make purchasing decisions that keeps my inventory at an optimum financial level. PWC, as a strategic partner takes care of the time consuming routine, and allows me the time to concentrate on the core business without having to get involved in the daily mundane routine distractions" May 8, 2000

Qurain Co-op sign Warehousing and Distribution Contract with PWC

Qurain Co-op has signed a contract with the Public Warehousing Company for their Total Warehousing, distribution and logistics. The contract was signed at PWC premises in Sulaibiya by Mr. Musaab Sulaiman Al Saleh the Chairman of Qurain Co-op and Mr. Tarek Abdel Aziz Al Sultan, Chairman of PWC

This proves to be a great success, which will provide enormous benefits to:

Qurain Co-op

  •  In increased efficiency, through reduction of waste, damage and a transparent inventory

Co-op Suppliers

  •  Reduced distribution cost, through electronic stock transfer from Supplier to Co-op.      eliminating delivery vehicle queuing and damages due to double handling

Shareholders

  •  Increase shareholder value from the conversion of underutilized warehouse into revenue      center

Customer

  •  Fresher produce, no stock out's or shortages due to poor inventory management plus a      host of value added services made available from the old warehouse conversion

This aggressive approach toward re-organizing the supply chain will drastically reduce supplier’s distribution costs through electronic transfer of stock. And will ultimately provide a more profitable, manageable and cleaner operation for Co-ops, and Suppliers, through elimination of double handling, damages and shrinkage, plus a real time stock inventory capability via the Internet.

Qurain Co-op have the opportunity to revolutionize the Co-op image, take the lead and convert their existing underutilized warehousing facilities into a revenue generator and ultimately provide added value to their customers, and shareholders.

The message is now extremely clear to both suppliers and retailers, the supply chain is being re-organized to maximize profits, reduce waste and damages by increasing efficiencies. The retail sector in the future, will only deal with preferred suppliers, i.e. those who can deliver, on time, on line in the best condition, ensuring their stock is clearly visible to the retail management, via the Internet.

PWC and Qurain Co-op have created a partnership for a new and more efficient way of doing business. PWC would like to thank the Management Team at Qurain Co-op for their efforts in making this alliance possible and applaud their efforts to revolutionize the Co-op business ethic and image. January 15, 2000

PWC and Al-Mal Islamic Co. announce the launching of a new financing product called Al-Khazen Portfolio

The Public Warehousing Co, in collaboration with Al-Mal Islamic Co., has launched a new financing product called "Al-Khazen Portfolio". The first of its kind in Kuwait and the Middle East markets, Al-Khazen is administered by Al-Mal Co. while PWC assumes the responsibility of "Custodian".

The Portfolio aims to support local and foreign trade, as well as present new alternatives to traditional lending which had always depended on fixed assets as collateral.

The Portfolio is based upon extending finance against legal pledge of goods deposited with PWC, which will help to finance smaller enterprises which are likely to have difficulty in accessing suitable funding due to lack of traditionally accepted collateral. The fund may also enable the financing of seasonal merchandise, storing it until the sales season and utilizing it to generate cash flow. Sales discounts and better prices from the supplier will also be possible due to importing larger quantities.

The Portfolio will make available to its customers, through PWC, suitable storage areas as well as comprehensive logistics services ranging from placing purchase orders, dockside services, handling and clearing through transportation, inventory management and control up to distribution to the end user. All this using professional up-to-date methods and state-of-the-art technology and equipment.

PWC, licensed by the Ministry of Finance as 'Bonded Warehouses', also offers its clients the opportunity of deferring payment of customs duties while the goods are in storage within PWC until they are actually distributed in the local market. Goods which are re-exported outside of Kuwait are exempt from paying customs duties.

In launching "Al-Khazen Portfolio" the Public Warehousing Co. has recognized an excellent opportunity for collaboration with Al-Mal Islamic Co. in order to create a fresh financing product that is completely new to lending circles in Kuwait and the Middle East and available to a broad sector of customers.

1999 December 26, 1999

PWC Global Logistics achieves ISO9001:1994 certification

On the 24th December 1999 PWC Global Logistics received formal notification from EQA (UK) that Global Logistics has been awarded ISO9001: 1994 certification, certificate number 986.

PWC Global Logistics has also been confirmed as the first Logistics provider in the World to have successfully integrated not only ISO 9001 with the Environmental Management System (ISO14001: 1996); but also with the new revised standard of 9001/2000-1998.

PWC Global Logistics has determined to demonstrate its capability to meet customer requirements. The Quality Management System provides an internationally recognized certification of a commitment to Service Delivery through the means of clearly defined and structured documentation, and business processes. The validation processes allow for direct feedback from our customers during the logistics process of Service Delivery, as a means to determine how well their needs are being met and also to identify opportunities for us as a company to implement improvements and to continuously develop our levels of service in the market place for the benefit of all of our current and future customers.

A formal presentation of the ISO Certificate will be at PWC Headquarters in the last week of January 2000.

PWC hopes to announce the achievement of ISO 9001:1994, for its’ Corporate Head, by the second quarter of this year. This is part of PWC’s plan for international recognition of its high levels of commercial achievement and service delivery. September 4, 1999

PWC acquires a customs services company

Press Release: PWC has added a new member to its supply chain management services by acquiring Inspection and Control Services, Ltd.

Kuwait - Public Warehousing Company KSC (PWC) has added a new member to its supply chain management services by acquiring a 51% stake in Inspection and Control Services, Ltd. (ICS), a UK-based company. The total value of the management buy-out was approximately $US 25 Million. Citibank served as the exclusive financial advisors to PWC.

The ICS Group has 50 offices worldwide. The ICS Group assists governments in improving their collection of customs duties while improving the speed, efficiency, and transparency of customs-related processes for importers. ICS provides price-verification, inspection, auditing and other customs focused value-added services that produce substantial income for its clients. Historically, ICS has provided its services to governments that are interested in improving customs-related revenues and processes. ICS’s management believes that the prospects for broadening its services has been enhanced significantly by the fiscal difficulties currently faced by many developing and/or transitional economies throughout the world. In this regard, ICS estimates that the developing countries represent a market for its services that is well in excess of $300 million per year. Furthermore, as ICS broadens its product and service offering to developed countries and private industry, it would be addressing a market in excess of seven billion dollars per year.

ICS performs a variety of unique services designed to assist its government clients to increase their revenue from custom duties. These services are focused on the identification of under invoicing and under-declaration of quantity in a manner that is fair, transparent, and acceptable to importers. In order to achieve its objectives, ICS relies on in-country physical inspection as well as a proprietary real-time internet-based computer model/database to analyze a wide variety of variables including types of goods being shipped, identity of importer, size of shipments, frequency of shipments, value of shipments, country of origin, as well as other factors that tend to indicate a possibility of under-invoicing or under-declaration.