Human Resources & Administrative Assistance

The Group can assist the client country to:

• Improve the functioning of Customs both in terms of procedures and in terms of staff implementing these procedures and to establish a Customs organization consistent with the WTO recommendations and standards. 
• Establish a human resource infrastructure of job descriptions, classifications, employee and management performance evaluations and attrition planning to staff key positions presently and in the future. 
• Develop a code of conduct and integrity awareness program and assist in the recruitment of personnel by identifying potential recruits who are most likely to withstand efforts to bribe or otherwise corrupt them. 
• Select and train senior and mid-level managers, using proven skills and aptitude testing employed by other Customs organizations. 
• Create or improve appeals procedures for importers, making sure that they conform to WTO requirements. 
• Create an interactive web site for the Customs authorities, which will enhance the transparency of procedures and operations, and facilitate the movement of goods in and out of the country.

Human Resources & Administrative Assistance