We’re a global team with shared
values and diverse culture.
Team Overview
Our Leadership Team
Bassam Khoury
Bassam Khoury
Chief Executive Officer
Bassam Khoury is the Chief Executive Officer of the ICS Group. Bassam specializes in e-Government, Customs Modernization and Reform Programs and has been instrumental in developing and delivering quality services to clients. He has had over 25 years of management and public accounting experience in the United States and the Middle East.
In 1997, he joined Agility as its Chief Financial Officer. Prior to joining Agility, Bassam was an Audit Manager with Deloitte & Touche, in the United States and Kuwait. While with Deloitte & Touche, he managed a large portfolio of clients in various industries, including Oil & Gas, Banking and Car Rental. He was also responsible for staff recruiting and training.
He earned a Bachelor of Science degree in Accounting from the Lebanese American University.
Ismail Abed
Ismail Abed
Chief Information Officer
Ismail Abed is the Chief Information Officer (CIO) at Agility. He has over 30 years of experience in the IT industry and as such, his contributions are essential for proper implementation of the MicroClear® projects. Ismail is able to deliver key strategic projects through his ability to properly manage and lead IT teams.
Prior to joining Agility, Ismail worked for FedEx as IT Director (Sub Saharan region) and also as the eCommerce Advisor for the Middle East, India and Africa regions. He has held several key positions in the IT departments of various leading organizations such as the Bidvest Group, Johannesburg Stock Exchange and SPL.
Girish Chandra Dube
Girish Chandra Dube
Chief Solutions Officer
Girish Chandra Dube is the Chief Solutions Officer for the ICS Group. Girish is also responsible for overseeing MicroClear® product development, project implementations and ensuring and maintaining the quality of the product. He actively participates in project customization and implementation. Girish has over 25 years of experience in system development & deployment. He has spent more than 15 years working on customs related projects.
Prior to joining ICS, Girish worked for Abdul Latif Jameel as Senior Systems Analyst. He served in the IT departments for various organizations such as Saudi Arabian Marketing Company (SAMACO), SIMA Advanced Technologies and Asia African Legal Consultative Committee (UN).
He earned a Bachelor of Science in Computer Sciences from the Osmania University in Hyderabad, India.
Muhammad Irfan Sarfraz
Muhammad Irfan Sarfraz
Chief Knowledge Officer
Muhammad Irfan Sarfraz is the Chief Knowledge Officer for ICS group. Muhammad is responsible for overseeing MicroClear® product development, ensuring compliance with the latest international standards, guidelines and best practices, and future-proofing it in the wake of fast-changing landscape of trade, commerce and technology. He is in charge of the team responsible for product enhancement and the preparation of the product roadmap. Coming from a background of about two decades of experience in international trade policy, reforms and modernization of border system with ICT-based systems and processes, his contributions are crucial to MicroClear® ventures.
Prior to joining ICS, Muhammad worked as team leader in a World Bank sponsored Tax Administration Reform Project (TARP) for Pakistan Customs. He has held the position of Chief Knowledge Officer in the Ministry of Commerce in Pakistan, heading research teams, working on international trade, market access and trade facilitation projects. He has participated in various projects on the compliance of WCO’s Revised Kyoto Convention, tariff rationalization and e-Government implementation. He has been the point of reference in several domains including building initiatives in the public sector (revenue, finance, administration), in the areas of compliance management, risk management, knowledge management, project management, M&E and data analysis.
He earned a Bachelor of Science in Electrical Engineering from the University of Engineering & Technology in Lahore. He then continued to receive special training in the management of indirect taxes and customs in Karachi. He earned international certifications/accreditations in the area of risk management, IT Governance and IT service management.
Dr. Carlos Schiopetto
Dr. Carlos Schiopetto
President of ICS Argentina S.A. Commercial Director for Latin America
Carlos is responsible for the implementation of a price research program for Argentina’s Customs Administration, and for managing the operational relationship between ICS and the Government of Argentina. In addition, Carlos is also in charge of all activities carried out by ICS Argentina and the implementation of all ICS’ other contracts worldwide.
As Commercial Director for Latin America, he conducts technical presentations to customs organizations throughout Latin America on ICS’ different solutions related to valuation, compliance with the WTO guidelines and goods inspection. He implements and develops these solutions, and maintains contact with Latin American governments to provide technical and legal advice both prior to and during the implementation.
After obtaining a Bachelor of Arts in Marketing, Carlos has done Postgraduate studies in Labor Law, Conflict Resolution and International Negotiation. Thereafter, he was awarded a Doctorate degree in Law. He is a member of the Argentine Council for International Relations.
